- Shipping + Returns
Shipping + Returns
When Will Your Order Be Processed?
Orders always begin processing the same day they are placed, excluding weekends and holidays, and usually ship within one business days pending availability and credit card verification. You will be contacted if the merchandise you have selected is not currently in stock or if additional information is required for credit verification.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
We have integrated our FEDEX account to our website which will provide each customer with their shipping cost, and free shipping on orders over $100. We ship Fedex to physical addresses, and USPS to PO boxes.
We have integrated our FEDEX account to our website which will provide each customer with their shipping cost direct to their door No duty will be charged to the customer.